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What Is Rapid Response?

The 'Rapid Response verified retailer' icon is awarded to retailers who comply with our requirement to respond to members missing transaction requests within 60 days.

While this does not guarantee that a missing transaction will be credited it assures a response and investigation into your claim.

Our Rapid Response accreditation is dynamically updated daily, giving you a live snapshot of retailers pro-actively helping our members resolve any tracking issues.
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